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Improving user experience for an immigration law firm in London

The Client

Our client, a prestigious London-based law firm recognised in Legal 500, faced a common industry issue: an outdated website failing to deliver an optimal user experience. Our client sought to improve its online identity, aiming for a more sophisticated and user-friendly website to better reflect its boutique nature and enhance client engagement.

Industry

Law Firm – Local Business

Services

User experience design

 

How did we do it?

Law Firm Websites Are Boring

By incorporating bespoke design elements, we moved away from the industry’s standard, bland templates. Our approach was to create a unique digital space that mirrors the firm’s innovative legal solutions.

Pushing existing design

We restructured the service pages to be succinct and client-focused, moving away from lengthy, blog-like content. This shift not only improved user engagement but also clarified how the firm can assist potential clients.

Mobile First

Our collaborative efforts resulted in a website that stands out in the legal industry. The improved user experience, coupled with a refined design, not only elevated the firm’s online presence but also contributed to an increase in client engagement and conversion rates.

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